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Stuff We Get Asked A Lot
WHAT IS YOUR RETURN POLICY?
Return & Refund Policy
Thanks for shopping at Visionz Design.
We want you to have the best experience possible. We are sorry that you are you are not entirely satisfied with your purchase, and we're here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item should include your receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item via your email address.
If your return is approved, we will initiate a refund to your debit card, credit card or PayPal account. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Currently, products are shipped via USPS as Priority Mail Flat Rate to ensure that you have your ordered items in a reasonable time after your order time, as well as a tracking number to track where your items are in delivery.
Reasons for using USPS Priority Mail:
• Priority Mail and other USPS services qualify for free package pickup at your home and office.
• USPS Tracking is included on every Priority Mail package.
• Delivery is 1-3 days, usually arriving sooner if the package doesn't have to travel as far.
• Includes insurance with most packages (restrictions apply)
• No surcharges for fuel or residential, rural, or Saturday delivery.
• Flat Rate, Regional Rate, and Prepaid Pricing are all available.
For Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To return your product, you should mail your product to:
Graham, WA 98338
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance to ensure the guarantee of your returned item. Shipping insurance is nonrefundable.
If you have any questions on how to return your item to us, contact us at email@example.com.
Thank you for shopping with us and we hope to have you as a customer in the near future.
DO YOU OFFER GIFT CARDS?
We do not offer gift cards at this present moment. But, it is in the works in the near future for our future and loyal customers.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards, Visa, Mastercard, American Express, and PayPal.
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Visionz Design is a woman-owned and veteran-owned trendsetting Online Store, offering our first-rate products and exceptional customer service to shoppers from the comfort of their own homes. We specialize in making your joyous occasions special with our products and personalized services. We’re a business made up of innovators and forward-thinkers, with the drive and wherewithal to constantly update and improve the online shopping experience.